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Knowledge base
Shipping / Delivery
Shipping & Delivery
8
Delivery Times and Information
Track my order
Make changes to my delivery
Customs & Import Fees
Do you deliver to my country?
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Returns & Refunds
Returns & Refunds
2
Flare Audio Returns & Refund Policy
How do I return a product for a refund or repair?
Calmer
Calmer®
11
Sound sensitivities
What is the difference between Calmer and Calmer PRO?
What is the difference between Calmer® and Calmer® Night?
What is the difference between Calmer® and Calmer® Mini?
Getting the most out of Calmer®
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Calmer® Kids
15
Getting the most out of Calmer® Kids
Calmer® Kids Fitting Guide
What are Calmer® Kids?
How do Calmer® Kids work?
Do Calmer® Kids block all sounds?
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Products
Earshade®
12
What is Earshade®?
Where can I use Earshade®?
How much sound do Earshade® reduce?
What is the difference between Earshade® and Earshade® Pro?
What are the colour options for Earshade® and Earshade® Pro?
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Sleeep®
9
How much sound does Sleeep® reduce?
What is Sleeep®?
What is the difference between Sleeep Pro Dual and Sleeep Aluminium Dual?
Fitting Sleeep®
How long do the Earfoams® last?
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Earfoams®
8
What makes our Earfoams® different?
Size
Lifespan
Compatibility
Shape
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Isolate®
11
Attenuation data for Isolate® earplugs
I want complete silence, will Isolate® block ALL sounds?
How long do Isolate® Earfoams® last?
How does Isolate® work?
How do I know which foam size fits my ears?
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E-Prototype
1
Earphone Fitting Guide
Flares® PRO
9
What is the warranty for the Flares® PRO?
How do I clean my Flares® PRO?
No or intermittent sound on one or both sides
Poor or low bass
I think my Flares® PRO is faulty.
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Flares® JET
10
What are the differences between JET 1, JET 2, and JET 3?
What is Jet technology?
How do I know which channel is left and which channel is right?
Are Flares® JET suitable as IEMs?
I need new Earfoams® / Are there any other Earfoams® compatible with the Flares® JET?
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earHD® 90°
7
Fitting Guide- earHD® 90
How does earHD® 90 work?
Is earHD® 90 a hearing aid?
Where can I use earHD® 90?
When won't earHD® 90 work?
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earHD® 360°
8
What does earHD® 360 – Music do?
How does earHD® 360 work?
What is the difference between earHD® 360 and Calmer®?
earHD® 360° Music Edition Graph
What should I listen for with earHD® 360°?
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General
Warranty
8
What is a Valid Proof of Purchase?
What if I don't have a Proof of Purchase?
Why does Flare Audio require a valid Proof of Purchase?
Who is authorised to sell Flare Audio Products?
How long is my Limited Warranty?
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Prices, Billing & Promotions
2
Payment Methods
Sales/ Promotions & Discounts
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