Shipping & Delivery 9

• Delivery Times and Information
• Track my order
• Make changes to my delivery
• Do you deliver to my country?
• Where is my order shipped from?

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Returns & Refunds 3

• How do I return a product for a refund?
• COVID-19 Returns Policy
• What is your refund policy?

Warranty 1

• What is a Valid Proof of Purchase?

Prices, Billing & Promotions 2

• Payment Methods
• Sales/ Promotions & Discounts

Contact Info 1

• Contact Info

Calmer 13

• Will Calmer help with tinnitus?
• Fitting Guide
• Getting the most out of Calmer
• Could I benefit from Calmer?
• How Calmer works

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earHD 7

• Fitting Guide
• How does earHD work?
• Is earHD a hearing aid?
• Where can I use earHD?
• When won't earHD work?

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Isolate®2 7

• Attenuation Data
• How long do the Earfoams® last?
• Will Isolate®2 block all sounds?
• Cleaning & Maintenance
• Certification

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Isolate® & Isolate® MiNi 13

• Attenuation data for Isolate® earplugs
• How long do Isolate® Earfoams® last?
• I want complete silence, will Isolate® block ALL sounds?
• How does Isolate® work?
• How do I know which foam size fits my ears?

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Sleeep® & Sleeep® Pro 12

• How much sound does Sleeep® reduce?
• What is the difference between Sleeep® and Isolate®?
• How long do Sleeep® Earfoams® last?
• What is Sleeep®?
• Is Sleeep® just used for sleeping?

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Sleeeps® 6

• How much sound will Sleeeps® reduce?
• How long do Sleeeps® last?
• What makes Sleeeps® different from other Flare earplugs?
• Will they block out all noises?
• Cleaning & Maintenance

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earSHADE® 6

• Is earSHADE® an ear protector?
• What is earSHADE® made from?
• Where can I use earSHADE®?
• How much sound do earSHADE® block?
• How do you clean earSHADE®?

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Flare® PRO 2HD 4

• Is the Flare® PRO 2HD wireless?
• Technical Specifications
• Why Rhodium?
• What are the Bluetooth specs used with the PRO 2 HD Bluetooth module?

Flares® PRO 11

• What makes Flares® PRO better than other earphones?
• What is Dual Jet technology?
• What is the difference between PRO 1 and PRO 2?
• What is Anti-Resonance technology?
• What is Acoustic Lens technology?

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Flares® JET 10

• What are the differences between JET 1, JET 2, and JET 3?
• What is Jet technology?
• How do I know which channel is left and which channel is right?
• Are Flares® JET suitable as IEMs?
• I need new Earfoams® / Are there any other Earfoams® compatible with the Flares® JET?

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Flares® PRO 4

• No or intermittent sound on one or both sides
• Poor or low bass
• Wireless DAC not charging
• Wireless DAC not switching on

General 4

• How can I earn points?
• Is there a maximum number of points I can earn?
• How can I view my points?
• How can I see my rewards earned and redeemed?