Shipping & Delivery 9

• Delivery Times and Information
• Track my order
• Make changes to my delivery
• Customs & Import Fees
• Do you deliver to my country?

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Returns & Refunds 2

• How do I return a product for a refund or repair?
• Flare Audio Returns & Refund Policy

Warranty 8

• What is a Valid Proof of Purchase?
• What if I don't have a Proof of Purchase?
• Why does Flare Audio require a valid Proof of Purchase?
• Who is authorised to sell Flare Audio Products?
• How long is my Limited Warranty?

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Prices, Billing & Promotions 2

• Payment Methods
• Sales/ Promotions & Discounts

Contact Info 2

• Contact Info
• Adding us to your safe sender list

Sleeep® 9

• How much sound does Sleeep® reduce?
• What is Sleeep®?
• What is the difference between Sleeep Pro Dual and Sleeep Aluminium Dual?
• Fitting Sleeep®
• How long do the Earfoams® last?

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Earfoams® 8

• What makes our Earfoams® different?
• Size
• Lifespan
• Compatibility
• Shape

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Calmer® 15

• Sound sensitivities and autism
• What is the difference between Calmer® and Calmer® Night?
• What is the difference between Calmer® and Calmer® Mini?
• Getting the most out of Calmer®
• Will Calmer® help with tinnitus?

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earHD® 90° 7

• Fitting Guide- earHD® 90
• How does earHD® 90 work?
• Is earHD® 90 a hearing aid?
• Where can I use earHD® 90?
• When won't earHD® 90 work?

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earHD® 360° 8

• What does earHD® 360 – Music do?
• How does earHD® 360 work?
• What is the difference between earHD® 360 and Calmer®?
• earHD® 360° Music Edition Graph
• What should I listen for with earHD® 360°?

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Isolate®2 7

• Attenuation Data- Isolate®2
• How long do the Isolate®2 Earfoams® last?
• Will Isolate®2 block all sounds?
• Cleaning & Maintenance- Isolate®2
• Certification- Isolate®2

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Isolate® & Isolate® MiNi 13

• Attenuation data for Isolate® earplugs
• How long do Isolate® Earfoams® last?
• I want complete silence, will Isolate® block ALL sounds?
• How does Isolate® work?
• How do I know which foam size fits my ears?

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earSHADE® 6

• Is earSHADE® an ear protector?
• What is earSHADE® made from?
• Where can I use earSHADE®?
• How much sound do earSHADE® block?
• How do you clean earSHADE®?

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Flares® PRO 9

• What is the warranty for the Flares® PRO?
• How do I clean my Flares® PRO?
• No or intermittent sound on one or both sides
• Poor or low bass
• I think my Flares® PRO is faulty.

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Flares® JET 10

• What are the differences between JET 1, JET 2, and JET 3?
• What is Jet technology?
• How do I know which channel is left and which channel is right?
• Are Flares® JET suitable as IEMs?
• I need new Earfoams® / Are there any other Earfoams® compatible with the Flares® JET?

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General 4

• How can I earn points?
• Is there a maximum number of points I can earn?
• How can I view my points?
• How can I see my rewards earned and redeemed?