Shipping & Delivery

Delivery Times and Information
PLEASE NOTE: The dates shown are advisory based on delivery aims and are NOT guaranteed.  Transit times do not include customs clearance times. Loca...
Fri, 16 Oct, 2020 at 10:39 AM
Track my order
If you have an account you can track the progress of your order online - Sign In No account? Check your order confirmation email You can track your or...
Thu, 8 Oct, 2020 at 3:41 PM
Make changes to my delivery
All orders placed before 2pm (UK) will be dispatched the same business day. As such it may not be possible to make any changes to your order. Please con...
Thu, 8 Oct, 2020 at 3:55 PM
Do you deliver to my country?
We ship worldwide to over 170 countries - below is a full list. Is your country missing? Email us A B C D E F G Afghanistan Bahrain Cambodia ...
Mon, 28 Sep, 2020 at 2:31 PM
Where is my order shipped from?
All orders placed through our website ( are dispatched from the UK.
Thu, 8 Oct, 2020 at 3:45 PM
Customs & Import Fees
As all orders are currently shipped from the UK, you may be subject to additional import fees upon delivery. Customs fees will be charged upon the shipment ...
Tue, 15 Oct, 2019 at 2:51 PM
Has my order been shipped?
All orders that are placed with us before 2pm (UK), through, will be shipped the same business day. You will receive a confirmation e...
Wed, 26 Aug, 2020 at 10:46 AM
Shipping Exceptions
The following countries are sadly excluded from Tracked Post and will be charged for Express Courier Shipping: Brazil India Mexico South Africa UAE ...
Wed, 14 Oct, 2020 at 2:45 PM
Will I Get Free Shipping?
All orders with a value of £29 or more will be offered FREE Tracked Priority Post (Exceptions Apply). UK orders will also be offered Free Royal Mail 2nd Cl...
Thu, 15 Oct, 2020 at 9:44 AM