PLEASE NOTE: The dates shown are advisory based on delivery aims and are NOT guaranteed. 


Transit times do not include customs clearance times.


LocationServiceDelivery EstimateCOVID-19 ADDITIONAL DELIVERY DELAYS
UKRoyal Mail 2nd Class*3-5 working daysNo additional delay.
Royal Mail Tracked 241 working day
Express Courier1 working day
GermanyFree Standard* & Tracked2-4 working daysSlight delays due to high parcel volumes at Deutsche Post (allow up to 20 business days).

RECOMMENDED SERVICE: TRACKED PRIORITY

Click here for COVID updates.
Express Courier1-3 working days
Rest of EuropeFree Standard* & Tracked3-6 working daysSlight delays due to multiple service issues in Europe (allow up to 20 business days).

RECOMMENDED SERVICE: TRACKED PRIORITY

Click here for updates
Express Courier1-3 working days
USA & CandaFree Standard* & Tracked6-12 working daysSevere delays to all areas of the US due to limited transport availability (allow up to 30 business days).

Severe Delays to all areas of Canada due to "unprecedented parcel volumes" (allow up to 30 business days).

RECOMMENDED SERVICE: TRACKED PRIORITY OR DHL EXPRESS

USA: Click here for COVID updates.
Canada: Click here for COVID updates.
Express Courier1-5 working days
South AmericaFree Standard*(exclusions apply) & Tracked6-12 working daysSevere delays to all countries due to postal service disruptions (allow up to 40 business days).

RECOMMENDED SERVICE: DHL EXPRESS

Click here for COVID updates
Express Courier3-7 working days
Australia & New ZealandFree Standard* & Tracked6-12 working daysSevere delays due to limited flights and increased parcel volumes (allow up to 40 business days).

RECOMMENDED SERVICE: TRACKED PRIORITY OR DHL EXPRESS

Click here for COVID updates.
Express Courier3-7 working days
Rest of WorldFree Standard*(exclusions apply) & Tracked 6-12 working daysSevere delays to all countries due to postal service disruptions (allow up to 40 business days).

RECOMMENDED SERVICE: TRACKED PRIORITY OR DHL EXPRESS

Click here for COVID updates
Express Courier3-8 working days


*Orders over £19.99 come with Free Standard shipping (Exclusions Apply)


COVID-19 Updates

Due to the current global pandemic, we are seeing some delays with deliveries to certain countries.

The delivery status of different countries is changing daily depending on individual countries responses to the pandemic such as lockdowns and delay of imported goods/mail; as such we ask for your patience at this time.

We would recommend, where possible, upgrading your shipping to tracked or DHL express if you are at all concerned about a delay with your order


Due to this, we have set the maximum time you may need to allow if your order hasn't arrived within our estimates (See table above). If your delivery exceeds this maximum time, please contact us.


Important Delivery Information

  • A signature is required for all express deliveries. If you authorise the courier to leave your parcel without a signature and you cannot locate it, Flare Audio ltd cannot be held accountable if the delivery goes missing.

  • All local customs charges, import duties and local taxes, if applicable, are payable by you on delivery.

  • Please note that couriers do not deliver over the weekends.

  • Any orders placed on Friday will be dispatched on the following Monday.


Other frequently asked Shipping and Delivery questions