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<div class="control-group ticket_section"> <label class=" required control-label cf_query_type_892119-label " for="helpdesk_ticket_cf_query_type_892119">Query Type</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_query_type_892119_43000011552" name="helpdesk_ticket[custom_field][cf_query_type_892119]"><option value="">...</option> <option value="Earplugs">Earplugs</option> <option value="Earphones">Earphones</option> <option value="Earfoams®">Earfoams®</option> <option value="Accessories">Accessories</option> <option value="Merch">Merch</option></select><div class="level_2"><label class="required">Range</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_range_892119_43000011552" name="helpdesk_ticket[custom_field][cf_range_892119]"><option value="">...</option> </select></div><div class="level_3"><label class="required">Item</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_item_892119_43000011552" name="helpdesk_ticket[custom_field][cf_item_892119]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_query_type_892119_43000011552').nested_select_tag({"data_tree":[["Earplugs","Earplugs",[["Sleeep\u00ae","Sleeep\u00ae",[["Aluminium","Aluminium"],["PRO","PRO"]]],["Isolate\u00ae","Isolate\u00ae",[["Aluminium","Aluminium"],["PRO Titanium","PRO Titanium"]]],["Isolate\u00ae MiNi","Isolate\u00ae MiNi",[["Aluminium","Aluminium"],["PRO Titanium","PRO Titanium"]]]]],["Earphones","Earphones",[["Flare\u00ae PRO","Flare\u00ae PRO",[["PRO","PRO"],["PRO 2","PRO 2"],["PRO 2HD","PRO 2HD"]]],["Flare\u00ae JET","Flare\u00ae JET",[["JET 1","JET 1"],["JET 2","JET 2"],["JET 3","JET 3"]]],["Flare\u00ae GOLD","Flare\u00ae GOLD",[]]]],["Earfoams\u00ae","Earfoams\u00ae",[["Earplugs","Earplugs",[["Sleeep\u00ae","Sleeep\u00ae"],["Isolate\u00ae","Isolate\u00ae"],["Isolate\u00ae MiNi","Isolate\u00ae MiNi"]]],["Earphones","Earphones",[["Flare\u00ae Everyday","Flare\u00ae Everyday"],["Flare\u00ae Universal","Flare\u00ae Universal"],["Flare\u00ae Audiophile","Flare\u00ae Audiophile"]]]]],["Accessories","Accessories",[["Flare Capsule","Flare Capsule",[]],["Lanyard","Lanyard",[]],["Small Hard Case","Small Hard Case",[]],["Large Hard Case","Large Hard Case",[]],["Mesh Pouch","Mesh Pouch",[]]]],["Merch","Merch",[["T-Shirt","T-Shirt",[]],["Hoodies","Hoodies",[]],["Gift Cards","Gift Cards",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"43000011552","subcategory_id":"helpdesk_ticket_custom_field_cf_range_892119_43000011552","item_id":"helpdesk_ticket_custom_field_cf_item_892119_43000011552"}); //]]> </script> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_repair_query_892119-label " for="helpdesk_ticket_cf_repair_query_892119">Repair Query</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_repair_query_892119" name="helpdesk_ticket[custom_field][cf_repair_query_892119]"><option value="">...</option> <option value="Request product repair under warranty" data-id="43000887605">Request product repair under warranty</option> <option value="Check repair status" data-id="43000887606">Check repair status</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_order_number_or_rma_number_892119-label " for="helpdesk_ticket_cf_order_number_or_rma_number_892119">Order Number or RMA Number</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_order_number_or_rma_number_892119" name="helpdesk_ticket[custom_field][cf_order_number_or_rma_number_892119]" size="30" type="text" /> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_shippingdelivery_query_type_892119-label " for="helpdesk_ticket_cf_shippingdelivery_query_type_892119">Shipping/Delivery Query Query Type</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_shippingdelivery_query_type_892119" name="helpdesk_ticket[custom_field][cf_shippingdelivery_query_type_892119]"><option value="">...</option> <option value="Find Tracking Number" data-id="43000887601">Find Tracking Number</option> <option value="Tracking number not working" data-id="43000887602">Tracking number not working</option> <option value="Check delivery status" data-id="43000887603">Check delivery status</option> <option value="Order not arrived (after 30 days)" data-id="43000887604">Order not arrived (after 30 days)</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_change_orderupdate_details_892119-label " for="helpdesk_ticket_cf_change_orderupdate_details_892119">Change Order/Update Details</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_change_orderupdate_details_892119" name="helpdesk_ticket[custom_field][cf_change_orderupdate_details_892119]"><option value="">...</option> <option value="Change shipping method" data-id="43000887592">Change shipping method</option> <option value="Change delivery address" data-id="43000887593">Change delivery address</option> <option value="Change product" data-id="43000887594">Change product</option> <option value="Add product" data-id="43000887595">Add product</option> <option value="Remove product" data-id="43000887596">Remove product</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_flare_order_number_892119-label " for="helpdesk_ticket_cf_flare_order_number_892119">Flare Order Number</label> <div class="controls "> <input class=" required number section_field span12" id="helpdesk_ticket_custom_field_cf_flare_order_number_892119" name="helpdesk_ticket[custom_field][cf_flare_order_number_892119]" size="30" type="text" /> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_product_type_892119-label " for="helpdesk_ticket_cf_product_type_892119">Product Type</label> <div class="controls nested_field "> <select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_type_892119_43000080778" name="helpdesk_ticket[custom_field][cf_product_type_892119]"><option value="">...</option> <option value="Earplugs">Earplugs</option> <option value="Earphones">Earphones</option> <option value="Earfoams®">Earfoams®</option> <option value="Accessories">Accessories</option> <option value="Merch">Merch</option></select><div class="level_2"><label class="">Products Range</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_products_range_892119_43000080778" name="helpdesk_ticket[custom_field][cf_products_range_892119]"><option value="">...</option> </select></div><div class="level_3"><label class="">Product Name</label><select class=" nested_field section_field" id="helpdesk_ticket_custom_field_cf_product_name_892119_43000080778" name="helpdesk_ticket[custom_field][cf_product_name_892119]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_product_type_892119_43000080778').nested_select_tag({"data_tree":[["Earplugs","Earplugs",[["Sleeep\u00ae","Sleeep\u00ae",[["Aluminium","Aluminium"],["PRO","PRO"]]],["Isolate\u00ae","Isolate\u00ae",[["Aluminium","Aluminium"],["PRO Titanium","PRO Titanium"]]],["Isolate\u00ae MiNi","Isolate\u00ae MiNi",[["Aluminium","Aluminium"],["PRO Titanium","PRO Titanium"]]]]],["Earphones","Earphones",[["Flare\u00ae PRO","Flare\u00ae PRO",[["PRO","PRO"],["PRO 2","PRO 2"]]],["Flare\u00ae JET","Flare\u00ae JET",[["JET 1","JET 1"],["JET 2","JET 2"],["JET 3","JET 3"]]],["Flare\u00ae GOLD","Flare\u00ae GOLD",[]]]],["Earfoams\u00ae","Earfoams\u00ae",[["Earplugs","Earplugs",[["Sleeep\u00ae","Sleeep\u00ae"],["Isolate\u00ae","Isolate\u00ae"],["Isolate\u00ae MiNi","Isolate\u00ae MiNi"]]],["Earphones","Earphones",[["Flare\u00ae Everyday","Flare\u00ae Everyday"],["Flare\u00ae Universal","Flare\u00ae Universal"],["Flare\u00ae Audiophile","Flare\u00ae Audiophile"]]]]],["Accessories","Accessories",[["Flare Capsule","Flare Capsule",[]],["Lanyard","Lanyard",[]],["Small Hard Case","Small Hard Case",[]],["Large Hard Case","Large Hard Case",[]],["Mesh Pouch","Mesh Pouch",[]]]],["Merch","Merch",[["T-Shirt","T-Shirt",[]],["Hoodies","Hoodies",[]],["Gift Cards","Gift Cards",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"43000080778","subcategory_id":"helpdesk_ticket_custom_field_cf_products_range_892119_43000080778","item_id":"helpdesk_ticket_custom_field_cf_product_name_892119_43000080778"}); //]]> </script> </div> </div>
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