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Requester
Subject
Description
Query Type
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General Query
Product Repair
Shipping/Delivery Query
Change Order/Update Details
Request Refund
<div class="control-group ticket_section"> <label class=" required control-label cf_shippingdelivery_query_type_892119-label " for="helpdesk_ticket_cf_shippingdelivery_query_type_892119">Shipping/Delivery Query Query Type</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_shippingdelivery_query_type_892119" name="helpdesk_ticket[custom_field][cf_shippingdelivery_query_type_892119]"><option value="">...</option> <option value="General Shipping query" data-id="43000982125">General Shipping query</option> <option value="Find Tracking Number" data-id="43000887601">Find Tracking Number</option> <option value="Tracking number not working" data-id="43000887602">Tracking number not working</option> <option value="Check delivery status" data-id="43000887603">Check delivery status</option> <option value="Order not arrived (after 30 days)" data-id="43000887604">Order not arrived (after 30 days)</option> <option value="Shipping complaint" data-id="43000982126">Shipping complaint</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_change_orderupdate_details_892119-label " for="helpdesk_ticket_cf_change_orderupdate_details_892119">Change Order/Update Details</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_change_orderupdate_details_892119" name="helpdesk_ticket[custom_field][cf_change_orderupdate_details_892119]"><option value="">...</option> <option value="Change shipping method" data-id="43000887592">Change shipping method</option> <option value="Change delivery address" data-id="43000887593">Change delivery address</option> <option value="Change product" data-id="43000887594">Change product</option> <option value="Add product" data-id="43000887595">Add product</option> <option value="Remove product" data-id="43000887596">Remove product</option></select> </div> </div>
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