Outlook Users

  • Open the email from us.
  • Click on the "Junk" link next to the delete button in the top left corner.
  • Click on “Never Block Sender" in the drop-down options below the ‘Junk’ icon.
  • The email address will be automatically added to to your Outlook safe senders list.

 

Outlook (Web Version) Users

  • Once logged in, click on the cog in the top right-hand side of your inbox.
  • Click on “Safe Senders” under the “Mail” tab.
  • Open the email from the sender you would like to add to the safelist.
  • Enter the email address of the sender and click the plus sign.
  • The email address will be automatically added to your Outlook safe senders list.

 

Apple Mail

  • Open the email from us.
  • Click on our email address at the top of the email.
  • A list of options will appear on a drop down
  • Click on “Add to Address Book”
  • The email address will be automatically added to your Apple Mail safe senders list.

 

Gmail® Users

  • Open the email from us.
  • Click on the arrow next to an email icon on the far right.
  • Select “Add To Contacts”.
  • You will see the text “Added info@flareaudio.com to contacts.” Appear at the top of the screen.

 

Via an iphone/ipad

  • Open the email from us.
  • Tap the sender's name in the “From” line.
  • On the next screen, tap “Create New Contact”.
  • Add the details of the email sender (the email will be populated otherwise you will need to add the sender’s other details, name, address etc)
  • Tap “Done”.

 

Via an Android Phone

  • Open the email from us.
  • Tap the icon next to the email address on the left-hand side.
  • Tap “Create contact”.
  • Add our details (the email will be populated otherwise you will need to add, name, address etc).
  • Tap “save”.