The following countries are sadly excluded from Tracked Post and will be charged for Express Courier Shipping:
| - Brazil | - Guadeloupe | - Guatemala | - India |
| - Mexico | - South Africa | - UAE |
This difficult decision has been made to ensure that our valued customers receive their order in a timely and safe manner; based on evidence from all our postal partners and customer feedback.
The following countries only offer Signed-For delivery services in place of the Tracked Delivery; this service comes with limited tracking information.
| - Antigua & Barbuda | - Aruba | - Bahrain | - Bangladesh |
| - Bermuda | - Bhutan | - Bolivia | - Bosnia & Herzegovina |
| - Botswana | - Brunei | - Chile | - Colombia |
| - Costa Rica | - Curaçao | - Egypt | - Eswatini |
| - French Polynesia | - Honduras | - Iraq | - Kenya |
| - Kuwait | - Macao SAR | - Maldives | - Mauritius |
| - Montenegro | - Morocco | - Namibia | - Nigeria |
| - North Macedonia | - Oman | - Pakistan | - Panama |
| - Papua New Guinea | - Paraguay | - Peru | - Philippines |
| - Qatar | - Réunion | - Saudi Arabia | - Seychelles |
| - Togo | - Tunisia | - Ukraine | - Puerto Rico |
| - Uruguay | - Vietnam |