The following countries are sadly excluded from Tracked Post and will be charged for Express Courier Shipping:
| - Cambodia | - Chile | - Colombia | - Guadeloupe |
| - Guatemala | - India | - Kuwait | - Mexico |
| - Oman | - Pakistan | - Philippines | - Saudi Arabia |
| - South Africa |
This difficult decision has been made to ensure that our valued customers receive their order in a timely and safe manner; based on evidence from all our postal partners and customer feedback.
The following countries only offer Signed-For delivery services in place of the Tracked Delivery; this service comes with limited tracking information.
| - Antigua & Barbuda | - Aruba | - Bahrain | - Bangladesh |
| - Bermuda | - Bhutan | - Bolivia | - Bosnia & Herzegovina |
| - Botswana | - Brunei | - Costa Rica | - Curaçao |
| - Egypt | - Eswatini | - French Polynesia | - Honduras |
| - Iraq | - Kenya | - Macao SAR | - Maldives |
| - Mauritius | - Montenegro | - Morocco | - Namibia |
| - Nigeria | - North Macedonia | - Panama | - Papua New Guinea |
| - Paraguay | - Peru | - Puerto Rico | - Qatar |
| - Seychelles | - Togo | - Tunisia | - Uruguay |
| - Vietnam | |||