The following countries are sadly excluded from Tracked Post and will be charged for Express Courier Shipping:

- Belarus- Guadeloupe
- Guatemala 
- India  
- Mexico
- South Africa

This difficult decision has been made to ensure that our valued customers receive their order in a timely and safe manner; based on evidence from all our postal partners and customer feedback.

The following countries only offer Signed-For delivery services in place of the Tracked Delivery; this service comes with limited tracking information.

- Antigua & Barbuda- Aruba- Bahrain- Bangladesh
- Bermuda- Bhutan- Bolivia- Bosnia & Herzegovina
- Botswana- Brunei- Chile- Colombia
- Costa Rica- Curaçao- Egypt- Eswatini
- French Polynesia- Honduras- Iraq- Kenya
- Kuwait- Macao SAR- Maldives- Mauritius
- Montenegro- Morocco- Namibia- Nigeria
- North Macedonia- Oman- Pakistan- Panama
- Papua New Guinea- Paraguay- Peru- Philippines
- Qatar- Réunion- Saudi Arabia- Seychelles
- Togo- Tunisia- Ukraine- Puerto Rico
- Uruguay- Vietnam