Flares® PRO

What is the warranty for the Flares® PRO?
The standard warranty for the Flares® PRO is 12 months. This can be extended by a further 12 months when you register your Flares® PRO with us via our webs...
Wed, 3 Oct, 2018 at 2:58 PM
How do I clean my Flares® PRO?
You can clean the exterior of the Flares® PRO and the Earfoams® by rubbing them gently with a slightly damp cloth. If they have any dirt or debris in th...
Wed, 7 Nov, 2018 at 5:51 PM
No or intermittent sound on one or both sides
Ensure that the source device is on and playing If connected wirelessly, ensure that the wireless DAC is fully charged and powered on Check the volume o...
Thu, 8 Nov, 2018 at 1:35 PM
Poor or low bass
View our instructional video below to ensure that you are fitting the Flares® PRO correctly. Change tip sizes and types to find the best seal and comfort....
Thu, 8 Nov, 2018 at 1:42 PM
I think my Flares® PRO is faulty.
If you are experiencing any issues with your Flares® PRO we recommend that you run through our troubleshooting guides.  However, if you are still experi...
Thu, 18 Apr, 2019 at 2:53 PM
Wireless DAC not charging
Allow up to two hours to fully charge the battery. A full charge powers the headphones for up to 12 hours Make sure the USB connector on the cable is cor...
Thu, 8 Nov, 2018 at 1:36 PM
I need new Earfoams® for my Flares® PRO.
You can find full details of all our replacement Earfoams® here.
Wed, 3 Oct, 2018 at 5:06 PM
Wireless DAC not switching on
Allow up to two hours to fully charge the battery. A full charge powers the headphones for up to 12 hours Unpair and forget Bluetooth on all connected dev...
Thu, 8 Nov, 2018 at 1:48 PM
Safety Warnings- Flares® PRO
Contains small parts which may be a choking hazard.    Not suitable for children under age 3.   This product contains magnetic material.    When un...
Tue, 5 Jan, 2021 at 4:24 PM